Have you ever used one of our public computers? We have regular users, drop in users, and occasional users…and we’re proud of the fact that so many different people in our community can enjoy computer access without needing to purchase one of their own!
HOW CAN I USE ONE OF THESE COMPUTERS?
We have five public computers available—one 15-miute express computer, and four others that you can have for up to one hour. In the past, you had to sign up to use a one, but with our current system, all you need to do is drop in and if you see a computer free, sign on using your library card. If they’re all busy (which is rare, except in summer), we have a virtual queue. Our booking computer will allow you to register your name, and you’ll automatically reserve the first free computer. It’s easy!
WHAT IF I DON’T HAVE A LIBRARY CARD?
You don’t need one, but it’s easy to get one, and gives you a little bit longer on a computer. With a library card, you’ll automatically get 1 hour for your session once you log in. If you don’t have a card, ask us at the front desk for a guest pass, which is good for 45 minutes. And you can always extend your time if you need a bit more. Ask us at the desk, or follow the prompt before your time expires.
WHAT IS AVAILABLE ON YOUR COMPUTERS?
We have private browsing so that you don’t have to worry about your surfing history remaining for the next person to see. And our browsers will allow you to go to pretty much any site online with no restrictions.
We just ask that if you’re inputting personal information (like passwords, or contact details), that you remember to log out of your accounts before closing the browsers to ensure that all of your information remains private.
At the end of the day, our systems wipe any downloads that have happened on our computers, which is great for us…and maybe not so great for you. If you’re working on a resume or document, make sure to send yourself a copy or save it on a flash drive before closing. Our system will get rid of it overnight. We wouldn’t want you to have to start all over!
CAN I PRINT SOMETHING? SCAN SOMETHING?
Of course! It’s 25 cents a page for black and white printing, or $1/page for colour. Just ask us before you’re ready to print if you need some help.
We also have scanning to email or scanning to USB services, if that helps. It’s free, and takes a minute or so, but works well.
Sorry, we don’t have faxing available at the library.
WHAT IF I HAVE A LOT TO PRINT? CAN I PAY BY DEBIT OR VISA?
Sorry…we only take cash. But there are banks across the street. It’s easy and convenient to get some cash if you need it!
THOSE COMPUTERS LOOK CLOSE TOGETHER. CAN I GET SOME PRIVACY?
Yes! Just ask us at the desk. We have a special privacy screen available to borrow, which makes it almost impossible for the person sitting next to you to see anything on your screen.
I DON’T KNOW ANYTHING ABOUT COMPUTERS. CAN I GET HELP?
We’re always willing to help if you have a few questions, need to find the print button, or have some general computer questions. But if you’re going to need extensive help, we’d recommend bringing someone along with you who has a bit of experience, or booking some tech time with Caroline, our tech tutor, on Thursdays, to learn how to use the system better. We’d love to be able to sit and help with ALL questions, but sometimes it’s just too busy at the desk for one of us to take the time away.
I HAVE MY OWN COMPUTER/TABLET. CAN I JUST USE YOUR WI-FI?
Absolutely! We have great Wi-Fi here, and you’re welcome to find a comfy chair, or a free table and log in for as long as you like. It’s nice and cool in the summer, and warm in the winter, and we don’t mind if you bring along a coffee.
If you have any other questions, feel free to leave them in the comments below, or drop by the library to ask us in person. We want to make your visit to the library as easy as possible.