Coming to the library for any reason should be fun–and simple. It’s free to take out items, you can download books at home, and we even offer free passes for places outside of the library, like museums and art galleries. So why do some people get frustrated when visiting? Much of the time, it’s just lack of preparation when visiting.
Here, then, are 3 Simple Tips to help your visit to the library run smoothly!
Tip #1: Bring Your Library Card
This is probably the biggest issue we see on a daily basis. We pride ourselves on getting to know our patrons, but there are many reasons why knowing someone’s name isn’t a good substitute for their library card.
- Maybe you have a “common” name, and we have more than one patron in the system with that name. We don’t want to check out items mistakenly to the wrong person. A library card would solve that issue.
- Not everyone who works on the circulation desk knows all of our patrons. We have students who work the desk occasionally, new employees, and let’s face it…sometimes we just forget. Library cards lead us right to your account.
- If a patron’s name was entered incorrectly into our system, looking you up by name might result in a whole host of problems. We all make mistakes sometimes, but your library card would be a quick fix!
While it’s hard to imagine a scenario where someone would come to the library to take out books without bringing their library card, we’ll also accept Government Issued Photo ID.
Tip #2 : Plan on Staying in the Library if you Bring a Child to a Program
Not all programs are the same. Sometimes, we provide lots of supervision. Sometimes, programs are largely unsupervised. And during our drop-in programs, a child might finish the activity in a few minutes, or may choose to take longer. Regardless, our policy states that all children aged 8 and under must have a parent or guardian in the library during their program.
We don’t always have time or the option to have eyes on everyone during a busy program. Parents, we know you’d want your child to have the best experience possible when they come to the library, so please plan on staying. While problems are rare, it’s nice to be able to locate Mom or Dad quickly should something arise.
Tip #3 : Please Bring Pen and Paper when doing Work
We see this quite a bit—students coming to the library to work on homework with a tutor, but they fail to bring anything to write with. This isn’t isolated to children, either. Sometimes, it’s patrons who come to do research, or use a computer. We don’t always have pencils/pens and paper to hand out, so please come prepared. We’ll help if we can…and yes, we do have a pencil sharpener!
These are just three easy ways to make your next visit to our library a little bit better. We want patrons to leave happy and satisfied, and this will go a long way toward that.
See you at the library!