Technology at the Library

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Electronic resources are popular at the library, both eBooks and Audiobooks. And while we like to make our patrons feel secure in being able to download either one to any kind of device (computer, phone, tablet etc.), it’s not always as straight forward as it should be. But trust me, originally, it was way, way more difficult.

When eBooks and Audiobooks first arrived through the Over Drive website, you needed to download a small program, register for an Adobe ID, have all of your computer equipment up to date, and then make sure you accepted all of the conditions when downloading your books. Of course, it also requires a library card number and PIN, both of which you can get from the library.  Sounds simple, right?

Next, once you had everything installed on your computer, it was simple enough to do a search and select a book. If you weren’t on high speed internet, it wasn’t impossible, but took a little more time to download, especially those audiobooks. But you could do that here at the library…providing you didn’t mind wiping everything off of your iPod when you began the download (yes, public access computers made things a bit tricky). Then, if everything went well, your book was downloaded into your program, where you could then plug in your iPod or eReader and transfer it over.  That could take a bit of doing, as well. Some of the devices required certain functions to happen in a particular order (ie…plug in the USB cord first to your device, then to your computer etc.).  And teaching people to drag and drop a book into Adobe Digital Editions (as well as helping them to navigate the software if it opened in a different configuration was always fun), the whole thing sort of lost its shine.

With the invention of tablets and apps in general, things have changed quite a bit. Now, with most newer devices, you can download a small program and the eBook or audiobook simply downloads straight into the app. No separate programs for each type of electronic resource, and not much in the way of registration (except for the Adobe ID, which they’ve now eliminated for new users!).  Yes, there are still people who are using their computers to listen to or read books, but many of us like the portability of smaller devices.

What remains a bit frustrating—-and something that’s difficult to explain to new users, especially when we tell them “it’s easy!”—–is that not everything goes smoothly. We could install the same apps on the same type of devices for five people in a row….and run into different problems with each one. Keep in mind, we all install different updates, run different programs that might interfere in some way, and purchase our devices at different times. What might be standard on the first issue of a tablet might be upgraded slightly in a few months, even though it is technically the same device. So, keep all of that in mind when downloading your electronic resources. It’s not always perfectly simple, but hopefully, we can get you there without many issues.

Similarly, any updates to the app or to your device might also render some new steps or a new look when using OverDrive. Have patience….if you experiment a bit, sometimes you’ll learn more about how to do things than coming in for help. But, we’re always here to give you some assistance, so please drop by anytime.  If it looks like it might be a difficult issue, you can always call and make an appointment with us so we can spend a bit more time.

If you haven’t been using electronic resources, why not start now?  Drop by the OverDrive website to get started!

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