OverDrive Problems

20130923100608606If you’re one of the many people that use OverDrive to download books, and you use an Apple product, such as the iPad, you might have noticed a BIG problem this weekend. After Apple released the iOS7 upgrade late last week, the OverDrive app was suddenly unable to open a DRM-protected ebook.

If you downloaded an eBook on the weekend and have upgraded your Apple device to the iOS7, the OverDrive people are working on the problem, but have suggested a few things to help.

#1.  Try re-authenticating the app with your Adobe ID.

#2.  If this doesn’t solve the problem, you may have to uninstall and then reinstall the OverDrive app.  At that point, authenticate the app with your previous Adobe ID and this should get you up and running again.

Audiobook users shouldn’t notice a problem, unless not all of the chapters were downloaded prior to the Apple update.  If that’s the case, you’ll receive an error message when you try to download the last chapters. Just try downloading the entire audiobook again, and this should solve your issues.

Hopefully, things will be up and running again smoothly soon.  This won’t affect any new users to OverDrive who now have the new iOS7 upgrade.


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