iPad, iPhone & iPod Touch ebook help

If you’re having trouble downloading ebooks from the OverDrive site to your Apple device, follow this step-by-step guide for help, or just to get you going:

ipad.guide.july.2011

Published on July 12, 2011 at 2:22 pm  Comments (2)  

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2 CommentsLeave a comment

  1. Cannot download books. See the following:
    The specified account information is not valid.

    Details: We are unable to connect to the library authentication server at this time. Please contact your library to report the issue. Error code: 10061

    Click here to return to the sign in form.

    • Hi Melissa…..

      Sorry you’re having trouble downloading ebooks. If you’re using an Apple product…they did an iOS7 upgrade on Thursday and as a result, there is a glitch. Try re-authorizing your OverDrive app with your Adobe ID. If that doesn’t work, you should uninstall and reinstall the app, and then authenticate using your Adobe ID. You will lose any ebooks you might have already downloaded from the library app, however. Hope this helps!

      Heidi


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